Savannah 6 launches to strengthen customer service across local businesses

SAVANNAH, Ga. (WTOC) - The first public session of Savannah 6 kicked off Tuesday at the Hyatt in Downtown Savannah.

The event gives business owners tips on how to improve customer service by making the businesses more welcoming and professional.

Workshops at the event focused on six principles for improving customer service.

The Tourism Leadership Council says the goal is to strengthen customer experiences and reinforce Savannah’s reputation for hospitality.

“If we want to protect and grow our buisnesses it starts and ends with customer service and were stepping forward in a really big way to here to offer it to anybody that is willing to learn a little bit,” said Michael Owens, Tourism Leadership Council President and CEO.

The Savannah Area Chamber of Commerce and Visit Savannah joined 500 other community members and leaders across hospitality, retail, transportation, healthcare and more.